COVID 19 ADVICE AND SUPPORT

Hands. face. space.

About one in three people with coronavirus have no symptoms and can spread it without realizing it.

It is essential that everyone observe the following key behaviors:

HANDS - Wash your hands regularly and for 20 seconds.
FACE - Wear face protection in enclosed areas where social distancing may be difficult, and where you will be in contact with people you do not normally see.
SPACE - Maintain a distance of 2 meters between you and people you don't live with whenever possible, or 1 meter if extra precautions are taken (such as wearing face coverings or increasing indoor ventilation).

It is important to meet people with whom you do not live outdoors whenever possible. If you meet with people you don't live indoors, such as someone who works in your home, you should make sure to let in as much fresh air as possible without getting uncomfortably cold (for example, by opening windows).

Social distancing

To reduce the risk of contracting or spreading coronavirus, you should minimize the amount of time you spend with people you don't live with, and when you are with others, make sure you're six feet away from anyone who is not in your home or support bubble. Social distancing is essential to stop the spread of the virus, as it is more likely to spread when people are close. An infected person can spread the virus by talking, breathing, coughing or sneezing, even if they have no symptoms.

When you are around people who do not live with you, you should also avoid: physical contact, close and face-to-face contact, and shouting or singing in close proximity. You should also avoid places with lots of people and avoid touching things that other people have touched.

If you cannot stay 6 feet away, you should stay more than 3 feet away and take additional steps to ensure your safety. For example

Wear a mask: on public transportation and in many indoor spaces, you are required by law to wear a mask unless you are exempt.
go outside, where it is safer and there is more space.
if you are indoors, make sure rooms are well ventilated by keeping windows and doors open.

You do not need to be socially distant from the people in your home, i.e., the people you live with. You also don't need to stay away socially from anyone in your support bubble, if you are in one, but keeping a social distance will help reduce transmission.

You should try to maintain a social distance if you are providing informal childcare within a childcare bubble. You should not meet socially with members of your child care bubble and you should avoid seeing members of your child care bubble and your support bubble at the same time.

However, when caring for a young child or a person with a disability or health condition who is not in your home or support bubble, it is not always possible or feasible to maintain social distance. Nevertheless, limit close contact as much as possible when providing this type of care, and take other precautions, such as washing your hands and opening windows to ventilate.

Let fresh air in (ventilation)

COVID-19 is transmitted from person to person by small droplets, clouds of tiny airborne particles called aerosols, and by direct contact.

In addition to social distancing and other measures, you can also reduce your risk of contracting COVID-19 by

avoiding contact with people in spaces with limited fresh air flow, such as rooms with windows that are never opened
Reducing the amount of time you spend indoors with people you do not live with.
Make sure there is plenty of fresh air in your home without making it uncomfortably cold if people are working in or visiting your home (only when allowed). You must do this while they are visiting and after they leave.

To increase airflow, you can

open windows as much as possible
open the doors ensuring that vents (e.g., at the top of a window) are open and that airflow is not blocked
leaving exhaust fans (for example, in bathrooms) running longer than usual with the door closed after someone has used the room.

If your home has a mechanical ventilation system that circulates air through grilles and ducts, make sure it is working and increase its flow rate when you have visitors (for example, if someone is visiting your home to buy) or if someone in your home is ill.

Let fresh air in while keeping the heat out.
You can wear warm clothes or layers if you are cold.
If it's colder, opening the window a bit may help.
If the windows have top and bottom openings (such as double-hung windows), using only the top opening can help prevent cold drafts.

If you are concerned about noise, safety or heating costs, opening windows for shorter periods of time can help reduce the risk of drafts.


Ofgem has new advice on what to do if you are struggling to pay your energy bills due to the coronavirus pandemic.

Allowing fresh air into your home does not eliminate the risk of contracting or spreading the coronavirus. You will still need to take other precautions and follow rules about meeting people outside your home.

The Scientific Advisory Group for Emergencies (SAGE) has published a series of tips for reducing the risk of coronavirus transmission in the home to help you safely plan home gatherings.